![]() When I contacted Subaru they gave me two reasons why they would do absolutely NOTHING to help. The cost quoted to me and verified by Subaru: $9000! The problem with the transmission has been documented numerous times with so many complaints that Subaru extended the warranty to 100,000 miles from 60,000. ![]() I had no idea that the CVC transmission was a problem and not only that is super expensive to replace. course the issue has now rendered the 2013 Outback pretty much WORTHLESS to either sale or trade. Another complaint for another time - or pay dealer price ($$$$) to make repairs and/or replace transmission - other option is a cheap used Transmission out a wrecked car, but you take your chances on being good/bad and probably would have same issue around given mileage give/take few thousand miles.Īt roughly $8000 to fix, a 2013 Subaru Outback (with 'oil consumption' issues) is pretty much not worth it to fix. So much for the dealer’s promise of Subaru being a generous company.įirst off, this is 2nd Subaru purchased - have a 2007 Subaru Forester, which I had to have the engine replaced at about 125K miles for crank bearing failure. Again, the Subaru CSR dismisses the gesture immediately, and reiterates that Subaru will do NOTHING. For clarity, I’m happy to split the cost (or even pay the significant majority) to replace the CVT, as the CVT is sure to have some normal wear-and-tear. In calling Subaru, the Customer Service reps are cordial, though emphatically state that Subaru will do NOTHING to help you out. He suggested I contact Subaru of America, stating that Subaru “.is a very generous company, and MAY be willing to help you out even though the vehicle is now out of warranty.†NOT! I told the dealer that I’ve never had a complete transmission failure on any vehicle with so few miles, and have never heard of a manufacturer who will not even repair their very own product. At the quoted price, the cost to replace the CVT exceeds the total value of the vehicle! The dealer emphatically stated that they are not allowed by Subaru of American to repair the CVT they may only replace it with a new unit. In inquired what the cost would be to simply repair the CVT. After inspection, the dealer stated the CVT needed to be replaced - not repaired, REPLACED. I informed the dealer that the sound could be a wheel bearing, CV joint, or possibly the CVT transmission. I began to hear a faint growling noise which sounded like the beginnings of a failing wheel bearing, and immediately scheduled an appointment at the same Subaru dealer. In sum, the car has been babied, and has run very well. I’ve maintained the vehicle impeccably in every conceivable way, and immediately make any and all repairs or maintenance items. The transmission fluid (synthetic only) has been changed exactly as required for warranty service. I’ve changed the oil (synthetic only) and filter faithfully every 5k miles, and rotated and balanced the tires at the same intervals. I’ve vigilantly maintained the vehicle since purchasing it from Nate Wade Subaru in SLC, Utah. I’ve owned my 2013 Subaru Outback (2.5i Premium) for six years. Subaru does NOT stand behind their product! Never again will I buy a Subaru! I have learned my lesson the hard way. ![]() The final costs (out-of-pocket) for the whole ordeal was $6,370.00 ouch! I did not purchased an extended warranty when I purchased the vehicle used in early 2020. Needless to say, after a month of waiting I had to have a new (used w/43k miles) transmission put in it. Which was strange to me at this mileage the CVT Transmission for the vehicle would go bad! There were no sign of slippage of the gears or any jerking motions while I was driving before or after the message came on. The mechanic at AAMCO told me that Subaru's CVT Transmission is notorious for going bad. ![]() So I took the vehicle to AAMCO for a second opinion, and sure enough, it needed a new transmission.Īt the time when the light came on, the vehicle had 94,205 miles on it. I took the vehicle to a mechanic to run a diagnostic on it, and it came out that the vehicle needs to have a new transmission put in it. AT Oil Temp and Check Engine Light came on the dashboard on 6/28/21. ![]()
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